We have expanded our online payment capability to facilitate payment of multiple tax bills, while maintaining the ease of use you currently have in paying individual bills. Please review the instructions below to facilitate your use of the new Tax Payment Cart and Multiple Payment Upload features on our website.
Paying a Single Bill
Once you have selected the tax bill you wish to pay from the detail page and if you are ready to pay your bill, click on either Pay by Checking/Savings Account or Pay by Credit Card to pay the individual bill (See Fig. 1.1). Once you have clicked on either of the buttons, you will be directed to a secure site where you key in your bank account or credit card information (See Fig. 1.2).
Paying Bills Using the Tax Payment Cart Feature
If you would like to pay more than one bill in a single transaction, click on the Add to Cart button found on the detail page. You will be directed to the Tax Payment Cart page where a list of the tax bill/s you wish to pay is shown (See Fig 1.3). You may add up to 50 tax bills in the cart by clicking on Add Another Bill and repeating the Add to Cart process until all the bills you wish to pay have been added to the Tax Payment Cart.
The Tax Payment Cart
The Tax Payment Cart lists the total number of bills and the total amount you currently have in your cart. It is accessible from any Tax Collector page. To go to the Tax Payment Cart page, simply click on the general area of the shopping cart symbol found on the upper right corner of each page (See Fig. 1.4). Please note that the Tax Payment Cart expires eight (8) hours from your last cart activity, or midnight of the earliest due date, whichever is earlier.
Removing a Tax Bill from the Payment Cart
If you are in the Tax Payment Cart page and you want to remove a tax bill, check the checkbox corresponding to the tax bill(s) you wish to remove. The checkbox is found immediately to the right of the tax amount. After identifying the bills you want removed from the Tax Payment Cart, simply click on the Remove Checked Bills button at the end of the list. The tax bill(s) will be removed from your cart.
When you are ready to checkout and pay for all the tax bills from the Tax Payment Cart, click on the Pay Cart by Checking/Savings Account or Pay Cart by Credit Card to take you to the ACH or the Credit Card Online pages.
Paying Bills Using the Multiple Payment File Upload Feature
The Multiple Bill Upload feature allows pre-registered users to pay online via ACH Credit or Wire Transfer. The two basic steps involved in using this feature:
- Register to set up your account.
You can register with the Treasurer-Tax Collector’s Office by calling (714) 834-3257 or (714) 834-2637. You will be given a user-id and password to access the pages that support this feature.
- Changing account information.
If you need to make changes to your Account Information, logon to the system, click on the “Change” button in the Account Information section and update your account information accordingly.
- Create a payment file.
Go to the Multiple Payment File Upload Sign In page. Click on the Browse button to select the file you wish to upload. Please note that your file should follow the following specifications:
The file must be created as an ASCII text file. You can use whatever file name you would like, including the file name extension. Each payment must contain these fields in the sequence listed:
- Roll Type Code: required; use C for current year taxes (secured and supplemental), P for prior year taxes (secured and supplemental), and U for unsecured taxes.
- Tax Year: the 4-digit tax year of the bill; required only if the roll type code is C.
- Bill Identifier: required; this should be the parcel number if the roll type code is C or P, or the TC Reference Number if the roll type code is U.
- Suffix: the 2 or 4 character suffix; required only if the roll type code is C.
- Amount Paid: required; the amount you are paying for this bill.
- Installment Number: required only if the roll type code is C, use 1 for 1st installment, 2 for 2nd installment or 3 for both installments.
- Memo: optional; this is for your use. It can include any information helpful to you for identifying payments that are refunded back to you.
Each field must be a separated by a comma. Any field that contains a comma must be enclosed in quotes. To omit a field that is not required, enter a blank space.
- Click on Upload.
You can register with the Treasurer-Tax Collector’s Office by calling (714) 834-3257 or (714) 834-2637. You will be given a user-id and password to access the pages that support this feature.
- "Review the File" Page will be Displayed.
The system will list the contents of the file, the total number of records in the file, and the total payment amount according to the file. If you would like to print a printer-friendly list, you may click on “View the File in Separate Window for Printing” and hit the Printer option from your browser.
- Submit the File.
If there are no errors in your file, proceed to key in the payment details in the Memo field provided to the right of the Account Information and click on Submit. You will receive an email acknowledgement of your transaction.
Any errors / discrepancies on the file will be listed in the Validation Results/Errors column. Note that these errors / discrepancies should be corrected before you proceed. After you have corrected the errors offline, submit the corrected file by clicking on “Upload Another File”. If the system has logged you off, you may log back on and repeat the process.
